We're an

Apple Authorised Service Provider

Book a service today.

Our Apple-trained technicians use genuine Apple parts, so you can trust us with all of your Apple devices. We provide hardware and software service and support for Apple products that are in-warranty and out-of-warranty.

Book Appointment

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How to prepare for service?

Remove Find My

We can't fix your device with Find My on. Have your Apple ID and Password on hand to turn off Find My.

Backup

You should have a back up before any service.

Back up your device in the case that your device needs to be restored or replaced.

Update

The first step to troubleshooting is to make sure your device is up-to-date. This can potentially resolve issues

AppleCare+ Warranty

Enjoy the peace of mind that the AppleCare+ Extended Warranty brings when you purchase your new device! With coverage for accidental damage and battery service, you can focus on the things that matter. Get coverage wherever you go, once it's at an Apple Store or Apple Authorised Service Provider.

Book Appointment

Benefits

Accidental Damage

Unlimited incidents for accidental damage under AppleCare+.

Battery Service

Get coverage for batteries that retain less than 80% of the original capacity.

Extended Coverage

2 years for all devices. 3 years for Macs or Apple Displays. Longer with AppleCare+ subscription

Did you know that Apple repairs can be done locally?

F1 Connect Limited is one of two Apple Authorised Service Providers in Trinidad and Tobago. That means our service and support meets or exceeds Apple's expectations and we have Apple-trained technicians always ready to assist you in the shortest time possible. As an Apple Authorised Service Provider, we can also cover your Apple Limited Warranty and AppleCare+ Warranty at no cost to you! Visit us today to get all of your Apple devices serviced and repaired locally!

Genuine Parts

Our Technicians use only genuine Apple parts directly from Apple so that you don't lose ANY functionality of your device. Apple devices require special configuration after a repair is completed and that requires genuine parts, otherwise you get unknown part messages and some features may not be available. Additionally, our repairs come with a 90-day guarantee that can be covered at any Apple store or Apple Authorised Service Provider. Check us out to get the proper repair for your device.

Not sure what's wrong?

Let our expert technicians diagnose your device! We use official Apple Hardware Diagnostics to correctly determine the type of service and what parts are required to repair your device.

Portables

Diagnostic:

$100

Assessment:

$250

Desktops

Diagnostic:

$200

Assessment:

$350

Diagnostics:

The diagnostics provide us with a general idea of the issue you are experiencing. We will run some surface diagnostics to see if we pick up the issue. The Diagnostic fee goes towards the Assessment fee.

Assessment:

Depending on what has been discovered in the diagnostics, we may need to inspect the device further. Our expert technicians will use Apple utilities or begin troubleshooting your device to determine the root cause of the issue you are experiencing. The Assessment fee goes towards the final cost of repair.